Posted on 03 September 2019
DAHA Development Manager Sharon Crosby said: “We are thrilled to be awarding DAHA Accreditation to CHS Group in recognition of its commitment to support both customers and staff affected by domestic abuse. CHS is raising awareness of the indicators of domestic abuse, working in partnership with other specialist agencies and developing procedures and equipping staff to respond effectively.”
Fifteen CHS staff have become domestic abuse champions, receiving training to enable them to support the diverse needs of victims.
CHS Head of Housing and Customer Services, Helen Tonks, who led the initiative, said: “Disclosures of domestic abuse have increased five-fold since we introduced these improvements, which shows our approach is making a real difference.”
CHS is committed to support people experiencing domestic abuse. Along with this accreditation, it has signed up to the Make a Stand pledge, developed by the Chartered Institute of Housing, in partnership with Women’s Aid and DAHA.